In this article, we will seek to provide answers for the common questions that come up concerning locating.
Q: Why won’t 811 mark your utilities?
A: It is the law to call 811 prior to digging. 811 is only contracted to mark the portion of the utility that is publicly owned or owned by a private company. For example, 811 will only mark up to the water meter. The line from the water meter to your house is a private utility. These utilities require hiring a private utility locator to locate.
Q: Can your equipment provide depths?
A: The equipment can provide depths; however, the accuracy of the depths is dependent on several factors. Several factors are the strength of the signal, the material of utility, congestion, or proximity to other lines in the area. There are many factors that can affect the accuracy of the depths. NGC recommends using hydrovac methods to achieve accurate depths.
Q: Should I have a private locate before installing a fence?
A: Yes. Whenever the ground is going to be disturbed it is the law to call 811. 811 will mark public utilities, however, they will not mark any private utilities that are on the property.
Q: Can you locate water lines?
A: Water lines can be located depending on the type of material the pipe is made of. Copper or steel water lines are locatable. PVC, PEX, or other plastic types are only locatable with a tracer wire. If the line is made of a non-locatable material NG has hydrovac trucks that can be used in conjunction with ASCE’s level C and D quality levels of locating to expose and find water lines.
Q: Can you locate irrigation lines?
A: NG’s equipment can locate control wires. Typically control wires run alongside the “main” lines.
Q: What does each color paint mean?
A: Red markings indicate electrical. Orange markings indicate communication lines. Yellow markings indicate gas lines. Blue indicates potable water. Green indicates sewer lines. Purple indicates non-potable water. Pink indicates temporary marks or unknown markings. White indicates proposed excavation markings, borders, or proposed locations.
Q: How accurate are your locates?
A: The accuracy of the locates depends on the equipment. In perfect situations, the horizontal accuracy will have an accuracy margin of 15% of the depth of the line. This means if a line is buried 5’ deep, its horizontal accuracy would be 15% of the depth, or 9” on a 5’ deep line. In the real world where perfect conditions don’t always exist, NGC requires 2’ off each direction of all markings. If the 2’ tolerance needs to be broken NG requires daylighting the line prior to any further digging for precise accuracy.
Q: How far in advance should I call?
A: NG prides itself on a quick turnaround. NGC typically has a 48-hour turnaround from when a locate is scheduled.
Q: How long are my marks valid for?
A: Markings are valid for 30 days, or until they fade. Refreshes are required after 30 days from the last locate or when marks are no longer clearly visible.
Q: What are ASCE’s quality levels of locating?
A: There are four recognized quality levels of underground utility information ranging from Quality Level (QL) D (the lowest level) to Quality Level A (the highest level). NG locating provides quality level D-C on every project. In conjunction with NG Hydrovac, we offer quality levels D-A.
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